Small items are shipped via royal mail and parcelforce. Please allow 48 hours for items that are marked as in stock. Items that are marked out of stock will be sent as a split shipment within 3 days of ordering.
Larger items, over 10kg, will be sent by tracked courier within 48 hours unless stated. You can track the status of any of your orders by logging into your account and clicking "my orders"
Should you have any questions regarding your order status, you can call us on 07838769173.
If you feel your order has been sent incorrectly, please advise us by telephone within 24 hours of receiving your order. We will accept returns when sent back to us in original condition and unopened. We regret we cannot accept returns of aerosole or spray items. All returns are sent at buyers costs.
In the event of damaged goods, please send us an email with an attatched photo of the packaging and the product damage. Will will refund in full, all damaged products upon inspection. Please allow upto 7 days for refunds to be processed.